Privacy Policy
Simple Leads ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our services, tools, and platforms. This Privacy Policy explains how we collect, use, and handle your information.
1. Who We Are
Simple Leads is a digital marketing agency based in Melbourne, Australia. We help trade and service businesses generate high-quality leads through paid advertising and digital marketing strategies.
2. Information We Collect
We may collect the following types of information:
- Contact details (name, email address, phone number) submitted through forms or inquiries
- Business information provided during onboarding
- Usage data from our web tools and platforms
- Data from Meta (Facebook/Instagram) platforms in connection with advertising services we manage on behalf of clients
3. How We Use Your Information
We use the information we collect to:
- Deliver and manage advertising campaigns on behalf of our clients
- Communicate with clients about their campaigns and account status
- Improve our internal tools and processes
- Comply with legal obligations
4. Meta Platform Data
As part of our advertising services, we connect to the Meta Marketing API on behalf of our clients. This allows us to create, manage, and report on Facebook and Instagram ad campaigns. We access only the data necessary to fulfil these services and do not sell or share Meta platform data with third parties outside of what is required to operate those campaigns.
Our use of Meta platform data complies with Meta's Platform Terms and Developer Policies.
5. Data Sharing
We do not sell personal information. We may share data with trusted third-party service providers (such as Cloudflare, Airtable, and Google) solely to operate our business. These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.
6. Data Retention
We retain data for as long as necessary to provide our services or as required by law. Clients may request deletion of their data at any time by contacting us.
7. Your Rights
You have the right to access, correct, or request deletion of personal information we hold about you. To make a request, contact us at the details below.
8. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Website: simpleleads.com.au